Overview

This Privacy Policy governs the use of your personal information by Mates Rates Capital.

We care about your privacy. We also have a legal obligation to comply with the Privacy Act 2020 when handling your information.

We want to make it simple to understand what information we collect about you, why we collect this information, where this information is stored and who we will share this information with.

Please read this Privacy Policy alongside our Terms and Conditions.

Acceptance of this policy

You accept this Privacy Policy, and authorise the collection, use and storage of your information as described in this Privacy Policy when you access or use our website, our services or otherwise provide us with any of your information.

About us

Welcome to matesratescapital.co.nz (our “website”). Our website is owned and operated by matesratescapital.co.nz (”we”, “us”, or “our”).

Personal information definition

As used in this Privacy Policy, “Personal Information” means personal information as defined in and protected by New Zealand Privacy Law. When we say “New Zealand Privacy Law”, we mean the law in New Zealand that covers personal information that’s in force at the time that you use our website or services.

What information we collect

You don’t have to provide us with your information. If you don’t wish to provide us with your information as outlined in the terms of this Policy, you should not use our website.

Information we collect from third parties

We might receive personal information about you from third-party websites or services, such as social media platforms that we use to distribute our content, or to provide marketing services.

The collection and disclosure of that personal information by those third parties will be governed by terms you have agreed with them, and the New Zealand Privacy Act 2020.

Cookies

Cookies and other similar technology are used to remember your browser or device during and between website visits.

Cookies are small blocks of data that are automatically downloaded to your computer or mobile device when you use a website.

We use cookies to make it easier for you to use our website in future visits by remembering who you are and your preferences.

Specifically, we may use the following types of cookies:

  • strictly necessary cookies (which are necessary for our site to function)
  • performance cookies (which allow us to count visits and traffic sources so we can measure and improve the performance of our site).
  • functional cookies (which allow our website to provide enhanced functionality and personalisation)
  • advertising cookies (which allow us to show you specifically targeted ads)

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Who we can share your information with

  • cloud-storage providers;
  • marketing partners (such as Sendinblue for our email newsletter);
  • data analytics or research partners;
  • third party providers (such as Google, and Facebook) for marketing purposes;

Some of these service providers are located outside of New Zealand and may not be subject to New Zealand privacy laws. However, we take such steps as are reasonable in the circumstances to confirm that those organisations are reputable and required to protect your information in a way that, overall, provides a comparable level of protection to the terms outlined in the Privacy Act. By using our website and services, you authorise such a disclosure.

We will never sell or publicly attribute this information to you without your permission, except for in the circumstances mentioned below.

We may disclose your information in the following circumstances;

  • for any purpose set out in this privacy policy, or a purpose that is closely related to it;
  • if New Zealand law requires or permits us to do so;
  • if you have otherwise authorised us to do so; or
  • if we believe that we need or should disclose your information to other organisations under New Zealand law, or if we need to protect you or other people from harm.
  • if we sell to, or merge some or all of our business or assets with, another company.

We can use and share information that does not identify you for any purpose.

Where your personal information is held

The personal information that we collect about you is securely hosted on our behalf by Sendinblue who runs the email marketing platform on which our services are offered.

Data, which may also include a backup of our data, including any personal information that we collect in respect of you, is held on servers maintained by a third party.

Retaining and deleting your information

We will retain your information for as long as we believe necessary for the purposes set out in this Privacy Policy.

Data security

We take steps such measures as are reasonable to implement and update security measures to help protect your information. However, despite all of our measures, we can’t guarantee the security of the transmission or storage of your information.

Third party links

Our website may contain links to third-party websites. This Privacy Policy does not apply to any third-party websites, platforms, or services. We recommend you read the privacy policy of any websites you visit. We take no responsibility for the content, operation, or privacy practices of other websites.

Changes to this privacy notice

This document sets out our current Privacy Policy, last updated 7th January 2023. The information we collect and how we use that information can change. We may make changes to this Privacy Policy from time to time to reflect any changes to our privacy practices in accordance with changes to legislation, best practices, or website. We will let you know what these changes are by posting an updated version of our Privacy Policy on our website, but it is your responsibility as a user to make sure that you are aware of them, by checking for any changes on a regular basis. Changes will become effective as soon as they are posted.

Contact us

If you have any questions regarding our Privacy Policy or wish to request access or a correction of the information we hold about you, please contact us at: [email protected]